![]() ![]() Log in, complete your second factor security check and then choose ‘Renew Your Identity’. To start your renewal, go to the RealMe home page, click 'Log in'. You'll get an email reminder 30 days before your identity expires, and then another reminder 14 days before it expires. Your renewed verified identity issued from 5 January 2023 will be valid for 10 years. Tip: Turn on Cloud Backup and recover your Microsoft Authenticator app settings when you get change your phone number or get a new device.If your verified identity was issued before 5 January 2023 it is valid for five years – after that, you have to re-confirm your credentials and get a new photo taken. Select the box to the Alternative authentication phone option, and then type in a secondary phone number where you can receive phone calls if you can't access your primary device.Under the " How would you like to respond?" section of the Additional security verification page, update the phone number information for your Authentication phone (your primary mobile device).Open the Microsoft Authenticator app on your phone, select your Seneca account and Enter the one-time password code in the browser.In this example Use a verification code from mobile app will be selected. ![]()
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